EXCHANGE POLICY

100% Money Back Guarantee

Terms & Conditions
  1. The exchange is made within 15 days of delivery.
  2. The exchange will be possible only incase of technical fault or wrong size or item.
  3. Items must be in original condition as purchased (unworn, unwashed) with all labels/tags attached.
  4. No refund once item is sold.
  5. Follow the washing & care instruction to treat the garments/items.
  6. Claim acceptable within 15 days of purchase if any quality issue accrued
  7. Claim acceptable if we found any technical faults. (Fabric Fault, Color Fade, stitching Faults)
  8. Misused & mishandled items will not qualify for claim.
  9. We are using very quality accessories (Buttons, Zips, Elastic, Hocks etc.) For customer satisfaction, Claim will not acceptable if we found accessories in broken condition.
  10. Claim not acceptable if we found ironing on embellishment.

 

Easy Steps to exchange
  1. Contact to customer care
  2. Share reason of exchange
  3. Exchange size from nearest outlet
  4. Return the item through courier to head office if any tech fault
  5. Head Office address: Customer Care Department, Ashar tower, 7.5 KM, Khurrainwala, Jaranwala road, near Phalai stop, Faisalabad

 

Note:– We are producing very high quality products with expert production team to provide finished ready to wear garments. We are always available to provide customer care services to our valued customers. Customers can contact us if they have any compliant. Customer Care detail is mentioned below.

Customer Care 24/7 +92 334 8231515

Thank You,

ASHAR STORES Team

A Project of Ashar Group